Privacy Policy

Effective Date: 1/1/2026
Last Updated: 1/10/2026

Smile & Wave (“we,” “us,” or “our”) operates this website using WordPress and WooCommerce. We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit or make a purchase from www.Smileandwave.com

Information We Collect

Information You Provide to Us

When you interact with our website or place an order, we may collect:

Full name
Billing and shipping address
Email address
Phone number
Account login credentials (if you create an account)
Order details and purchase history
Customer support communications

Payment Information

Payments are processed securely through third-party payment processors (such as Stripe, PayPal, Square, or others).
We do not store or process full credit card numbers on our servers.

Information WooCommerce Collects

WooCommerce collects information to manage orders and provide store functionality, including:

Products viewed
Cart contents
Location, IP address, and browser type
Shipping address (to estimate shipping)
Session cookies to maintain cart data

This information helps ensure accurate checkout, taxes, shipping, and fraud prevention.

Cookies

Our website uses cookies for essential store functionality, including:

Keeping items in your shopping cart
Remembering login sessions
Saving preferences
Analyzing site traffic and performance

WooCommerce sets cookies such as:

woocommerce_cart_hash
woocommerce_items_in_cart
wp_woocommerce_session_

You may disable cookies through your browser settings; however, this may limit website functionality.

How We Use Your Information

We use your information to:

Process orders and payments
Ship products and provide order updates
Manage customer accounts
Provide customer support
Send transactional emails (order confirmations, shipping updates)
Send marketing communications (with your consent)
Improve website performance and customer experience
Comply with legal and tax obligations

Sharing Your Information

We do not sell your personal information.

We may share your data with trusted third parties, including:

Payment processors
Shipping and fulfillment providers
Email marketing services
Analytics providers (e.g., Google Analytics)
Hosting and security providers

All third parties are required to safeguard your data and use it only for necessary business purposes.

Data Retention

We retain personal information for as long as necessary to:

Fulfill orders
Maintain business and financial records
Comply with legal obligations
Resolve disputes and enforce agreements

WooCommerce stores order information for record-keeping and accounting purposes.

Data Security

We implement reasonable technical and organizational measures to protect your personal data, including:

SSL encryption
Secure hosting
Limited administrative access

Despite these measures, no system is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the right to:

Request access to your personal data
Request correction or deletion of your data
Withdraw consent for marketing emails
Request a copy of your stored information

To exercise these rights, contact us at [privacy@smileandwave.com].

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

Changes to This Privacy Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with the revised effective date.

Contact Information

If you have questions about this Privacy Policy or your personal data, contact us at:

Smile & Wave
Email: [email protected]